Refund Policy

Welcome

Thank you for choosing MultiTravels™. Please review the following Refund Policy carefully, as it outlines your rights and responsibilities regarding refunds.

Our Commitment

• Providing clear and transparent refund policies for all our services.
• Ensuring customer satisfaction through efficient resolution of refund requests.
• Continuously improving our processes to meet client expectations.

Client Responsibilities

• Submitting refund requests within the specified time frame.
• Providing accurate and complete information to support refund claims.
• Understanding the terms and conditions of the service before initiating a refund request.

Refund Policy Details

• Refunds are subject to the terms outlined in the service agreement.
• Processing times may vary depending on the method of payment used.
• Refunds will be issued to the original payment method unless otherwise specified.

Service Limitations

• MultiTravels™ is not responsible for delays in refund processing caused by third-party payment gateways.
• Refunds are not applicable for services that have already been initiated or completed.
• All refund requests are subject to verification and approval.

Payment Terms

Payments made for our services are generally non-refundable. However, in specific circumstances where a refund is warranted, the following terms apply:

• Refund requests must be submitted within 14 days of payment.
• Administrative fees may be deducted from the refundable amount.
• Clients are responsible for any charges incurred during the refund process.

Contact and Support

For any questions, concerns, or refund requests, please contact our customer support team. We aim to address all issues promptly and professionally.

Policy Updates

MultiTravels™ reserves the right to modify this policy at any time. Changes will be communicated through our official channels, and continued use of our services constitutes acceptance of the updated policy.